Accepted Payment Methods
We accept the following payment methods at checkout:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Apple Pay
- Google Pay
- Shop Pay
- Amazon Pay
All payments are processed securely through Shopify Payments and our other payment partners. We don't store your full card details on our servers.
When You're Charged
Your payment method is charged at the time you place your order, not when it ships. If we're unable to fulfill your order for any reason (for example, an item is unexpectedly unavailable), we'll contact you at the email address on your order and issue a refund.
Currency
Prices are displayed in your local currency based on your selected region:
- United States — USD
- Canada — CAD
- Australia — AUD
You can change your region and currency using the selector in the site header. Your card issuer may apply its own currency conversion fees if your card isn't issued in the currency you're charged in — check with your bank if you're unsure.
Payment Security
Checkout is protected with SSL encryption, and all transactions are processed through PCI-compliant payment providers. We take reasonable, industry-standard steps to protect your payment information, in line with our Privacy Policy.
Failed or Declined Payments
If your payment doesn't go through, your order won't be placed and you won't be charged. Common causes include incorrect card details, insufficient funds, or a decline from your card issuer. If you keep running into an issue, contact your bank first, then reach out to us at hello@puretrekker.com if you still can't complete your order.
Sales Tax
Applicable sales tax is calculated automatically at checkout based on your shipping address and shown before you complete your order.
Questions
If you have any questions about a charge, a failed payment, or this policy, contact us at hello@puretrekker.com or call +1 917-684-7468, Monday–Friday, 8:00 AM–4:00 PM (MST).