Terms of service

Last updated: July 19, 2026

Welcome to PureTrekker. These Terms of Service ("Terms") govern your access to and use of puretrekker.com (the "Site") and any purchase you make from us. By accessing the Site or placing an order, you agree to be bound by these Terms. If you don't agree, please don't use the Site.

1. Who We Are

PureTrekker is operated by Healing Factor LLC, 30 N Gould St, Sheridan, WY 82801. You can reach us at hello@puretrekker.com.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order on this Site. By using the Site, you confirm that you meet this requirement.

3. Products and Pricing

We make every effort to display our products and pricing accurately. However:

  • We do not guarantee that product descriptions, images, or other content on the Site are error-free, complete, or current.
  • We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.
  • Prices for our products are subject to change without notice.
  • We reserve the right to limit the quantity of items purchased per person, per household, or per order.

4. Orders and Payment

When you place an order, you're making an offer to purchase a product. We reserve the right to refuse or cancel any order for any reason, including but not limited to: product availability, errors in pricing or product information, or suspected fraud.

Payment is processed at the time of order through our payment provider. You represent that any payment information you provide is accurate and that you're authorized to use the payment method submitted.

5. Shipping and Delivery

We currently ship to the United States, Canada, and Australia. Order processing and delivery timelines, along with our order cancellation window, are detailed in our Shipping Policy.

6. Returns and Refunds

Our return eligibility, refund process, and timelines are detailed in our Refund Policy. By placing an order, you agree to the terms outlined there.

7. Intellectual Property

All content on this Site — including text, graphics, logos, images, and the PureTrekker name and branding — is the property of PureTrekker or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, modify, or otherwise use any content from this Site without our prior written permission.

8. Acceptable Use

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to the Site, our systems, or other users' accounts
  • Interfere with or disrupt the Site's functionality or security
  • Use automated means (bots, scrapers, etc.) to access or collect data from the Site without our permission
  • Submit false or misleading information when placing an order

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe these Terms have been violated.

9. Third-Party Links

Our Site may contain links to third-party websites (such as social media or payment providers) that are not owned or controlled by us. We're not responsible for the content, privacy practices, or terms of any third-party sites.

10. Disclaimer of Warranties

Our products are provided "as is." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.

11. Limitation of Liability

To the fullest extent permitted by law, PureTrekker and its owners, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products purchased, even if we've been advised of the possibility of such damages. Our total liability for any claim arising from your use of the Site or purchase of a product will not exceed the amount you paid for the product in question.

12. Indemnification

You agree to indemnify and hold PureTrekker harmless from any claims, losses, liabilities, damages, or expenses (including legal fees) arising from your violation of these Terms or misuse of the Site.

13. Governing Law

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

15. Contact Us

If you have any questions about these Terms, contact us at hello@puretrekker.com.